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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    The Credit card section of my form sometimes does not display, why does this keep happening?

    Asked by wmack2015 on August 21, 2015 at 12:02 PM

    Ok, I've gotten complaints from a number of my customers that the credit card/paypal section of my form does not display and then other times it pops back up just fine. Why does this keep happening?

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    Answered by wmack2015 on August 21, 2015 at 12:10 PM

    Also it is not displaying that section correctly in Internet explorer but shows correctly in Firefox.


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    JotForm Support

    Answered by Kiran on August 21, 2015 at 02:05 PM

    It seems your earlier question is having a duplicate thread and it was already addressed at https://www.jotform.com/answers/644978

    As I check the form in Internet Explorer 11, it seems to be working fine at my end. Could you please provide us with a screenshot of the issue that you are referring so that we can assist you in the right direction.

    Thank you!!