What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    getting replies that are leaving Required blank or Calculations at zero

    Asked by VoicesOfSeptember11 on August 21, 2015 at 01:07 PM

    The form is actually embedded

    Here is the Jotform link http://www.jotform.com//?formID=51976305522961

    There are a lot of conditions that turn things Required 

    Not sure why the calculation is sometimes staying at zero for a option that has a  calculation value



    Thanks Tom



    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on August 21, 2015 at 02:42 PM


    Occasionally other scripts running in pages can cause conflicts with the form in certain browsers.  This can cause conditions, validation and things of that nature to fail.  If you embed your form using the iFrame code however:


    This will insulate your form from the rest of your page and should allow for the form to function properly no matter the browser or setup.

    If you still receive incomplete submissions after switching to the iFrame code, let us know and we will be happy to take another look.