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    getting replies that are leaving Required blank or Calculations at zero

    Asked by VoicesOfSeptember11 on August 21, 2015 at 01:07 PM

    The form is actually embedded

    Here is the Jotform link http://www.jotform.com//?formID=51976305522961

    There are a lot of conditions that turn things Required 

    Not sure why the calculation is sometimes staying at zero for a option that has a  calculation value

     

     

    Thanks Tom

     

     

    Page URL:
    http://voicesofsept11.org/initiatives/new-york-city-symposium/2015/reg<br/>istration

    Screenshot
    calculations OR Getting replies
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    JotForm Support

    Answered by david on August 21, 2015 at 02:42 PM

    Hi,

    Occasionally other scripts running in pages can cause conflicts with the form in certain browsers.  This can cause conditions, validation and things of that nature to fail.  If you embed your form using the iFrame code however:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    This will insulate your form from the rest of your page and should allow for the form to function properly no matter the browser or setup.

    If you still receive incomplete submissions after switching to the iFrame code, let us know and we will be happy to take another look.