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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account over quota...

    Asked by simposio.ppgsea on August 21, 2015 at 11:24 PM

    Hi mates!

    I´m using two forms in our simposium website: registration and article submissions.

    We have reached more than 100 submissions in total today. Thus, my forms will be disabled on next Monday. But we need it until September 15.

    Can I delete some submissions to free up space to receive new ones?

     

    Thank you.

    Have a nice day.

     

    RAFAEL PERUSSI

    São Carlos, Brasil

    account over quota My Forms Submissions next two forms
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    JotForm Support

    Answered by Boris on August 22, 2015 at 05:14 AM

    I am sorry, but deleting your submissions will not lower the number of your submission counters - it would only free up the available Upload space. Submission counters count the total number of submissions you have received per month.

    Once your account is over limit with submissions, you can either wait for the first day of next month when submission counters reset for free accounts, or you can upgrade to a higher pricing plan that supports more submissions and continue receiving them instantly.

    Please let us know if you need further assistance, we will be happy to help.