What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fillable Form PDF

    Asked by meigancanfield on August 21, 2015 at 11:57 PM

    I would like to save my form into a fillable PDF that I can email to my Clients, but when I do things are out of whack and my text boxes are black.  Also my images are way too big and are being cut off - what to do?  Thanks.

    form pdf fillable text boxes fillable pdf
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    JotForm Support

    Answered by Boris on August 22, 2015 at 05:54 AM

    We are sorry for the inconvenience. I assume that this is the form in question:

    http://www.jotform.us/form/52325645606152

    I have cloned it into my account for testing, and used our Create PDF Form feature on it. The resulting PDF looks fine on my end:

    Please try opening the form in Adobe Reader, or FoxIt Reader, and let us know how it goes.

    If the PDF form still doesn't display correctly on mentioned PDF readers, I have cleared your form caches, so please try re-creating the PDF of your form again.

    You can also read the following page for more details: Fillable PDF - Everything you need to know about JotForm Fillable PDF Creator.

    Kindly let us know how it goes with Adobe or FoxIt Reader, and if re-creating the PDF form helps. Thank you.