email not received

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    nathalie kalambayi
    Asked on December 26, 2011 at 03:52 PM

    why my quotations forms alerts are not being directed to my email address mentioned above? Need e-mail alert to be sent to through the submissions of my quotation form

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    Answered on December 26, 2011 at 06:29 PM

    Hello Nathalie,

    Thank you for contacting us.

    According to our mail logs, some emails were successfully accepted for delivery by your mail service provider.

    However, I see that there was an additional email notification to misspelled email address.

    At this moment, I do not see any notifications at your quotation form. Please re-create the notification and re-check the service.

    If you reproduce the same proble, please let us know. Then, we will be able to proceed with the further investigation in this matter.