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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    account locked out

    Asked by Shawn Eyer  on August 22, 2015 at 08:04 AM

    Boris asked me to delete fields from a form, but I can't, because I am not allowed to log in.

    If you re-enable me I will delete the problem fields. Thanks!

    P.S. This form was never deployed, it was just a draft to show the Board of Directors what a donation form might look like.





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    Answered by Boris on August 22, 2015 at 11:08 AM

    Hi Shawn.

    Your account, feezell, is active again. As mentioned in the other thread, I have logged into your account and removed the troubling form, and your account is no longer suspended.

    The thread in question is here: http://www.jotform.com/answers/645323

    Please let us know if you need further assistance. Thank you.