What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot remember my password

    Asked by Aubri Nowowiejski on December 26, 2011 at 04:13 PM

    I have an account with JotForm that is linked to a previous e-mail address of mine... organization@studenteventplannersassociation.org. This e-mail no longer exists so I cannot get the 'Forgot Password?' e-mails and I cannot remember the password.

    Here are some of my old payment details...

    --------------------------------------------------------------------------------
    Payment Details:

    Aubri Nowowiejski                        Order Reference Number: 55025370
                                                     Account Number: 32064834
    16207 Evergreen Lake Lane                            Order Date: 25 Oct 2010
    Cypress, TX 77429
    United States
    5127496809
    organization@studenteventplannersassociation.org


    Product                                     Qty     Unit Price    Ext. Price
    ----------------------------------------------------------------------------
    JotForm Premium Monthly Subscription          1    $         9.95   $         9.95
    ----------------------------------------------------------------------------

    How do I get access to my account?

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 26, 2011 at 06:35 PM

    Thank you for contacting us.

    We have changed your SEPA account email to your gmail address and sent the Forgot Password email to you.

    Please feel free to contact us if you need any further assistance. We will be happy to help you!