I just upgraded to the bronze plan and was charged for 1 year. I only want to do so for 1 month

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    Asked on August 22, 2015 at 10:27 AM

    Please change my subscription from one year to one month for the $19.00 fee and refund the difference between the $159.00 yearly fee ($140) to my credit card.

    Thank you.

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    Answered on August 22, 2015 at 08:04 PM

    I checked your subsription account/username  gaoildealer  

    and I see the difference on the payment was already settled.

    The Yearly payment schedule plan was already reverted and had been properly set to Monthly.

    You can check for more details in your account billing page http://www.jotform.com/myaccount/billing

    Your next billing will be next month.

    Let us know if you need further assistance.