What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    AccessDenied/XML Error when creating fillable PDF form

    Asked by chris on August 22, 2015 at 10:32 AM

    i am trying to create a fillable PDF.

    I get this 

    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>5394DE875A7E11B9</RequestId>
    <HostId>
    uwRVNBlNw3AAnNm/1qSh8GLNKhMknxPQ+Dl2bZUacRAY2HrgzboDSKYZLXQ3wOp4uzqpxk94xIc=
    </HostId>
    </Error>
    creating message create content collapsible
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    JotForm Support

    Answered by Welvin on August 22, 2015 at 08:25 PM

    Our apologies for the issue. I have now forwarded this thread to our developers so they can check this further. If there are updates, you should know it in this thread.

    Thank you for reporting.