Is it possible to downgrade if we don't need the subscription?

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    Jann
    Asked on August 22, 2015 at 11:32 AM

    hi we have the problem that we only need a bronze account for 2 months a year, in August and Febuar, the question is whether you can upgrade to a bronze here and then downgrade to a free account rest of the year

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    Welvin
    Answered on August 22, 2015 at 08:54 PM

    Yes, you can. Simply upgrade your account then downgrade it later before the renewal date. 

    Thanks

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    Welvin
    Answered on August 22, 2015 at 08:55 PM

    You can contact us so we can cancel it for you or go to your My Account - Billing page and cancel it from there: http://www.jotform.com/myaccount/billing/.

    Thanks