Choose File button is inactive, cannot select a file

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    delamja
    Asked on August 22, 2015 at 02:38 PM

    I can successfully drag and drop the insert file link on by form but the button that says choose file is innactive so I can't actually attach my file

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    Welvin
    Answered on August 22, 2015 at 11:17 PM

    I don't see the upload field in your form if that's what you mean. But if the form is embedded to your website, it is most likely that a script conflict between your form and your website is causing the problem to happen. If this is the case, you can fix it by simply re-embedding your form using our iframe method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    I hope that helps.

    Regards