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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Choose File button is inactive, cannot select a file

    Asked by delamja on August 22, 2015 at 02:38 PM

    I can successfully drag and drop the insert file link on by form but the button that says choose file is innactive so I can't actually attach my file

    Page URL:
    http://www.jotform.com//?formID=52300648713147

    choose file file link can't
  • Profile Image
    JotForm Support

    Answered by Welvin on August 22, 2015 at 11:17 PM

    I don't see the upload field in your form if that's what you mean. But if the form is embedded to your website, it is most likely that a script conflict between your form and your website is causing the problem to happen. If this is the case, you can fix it by simply re-embedding your form using our iframe method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    I hope that helps.

    Regards