What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to reset password...

    Asked by steve  on August 22, 2015 at 04:24 PM

    I have a Jotform account under steve@refundo.com user name stevebrummet.  I cannot remember password.  I have requested a reset email multiple times , but it still has not arrived.

    Thank you for your help.

    reset password unable to reset JotForm name User Name jotform account
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    JotForm Support

    Answered by Welvin on August 23, 2015 at 12:43 AM

    Hi Steve,

    That is because you've unsubscribed to our email list. I've changed this. Please try it again.

    Thanks