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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    problem with paiement with credit card

    Asked by lucieleclerc99 on August 22, 2015 at 05:08 PM

    I sent a message earlier for a problem with credit card, but i saw that it was not with a single form. The paiement with an account paypal is ok, but not with credit card. Do you have problem to solve with programm? 

    problem credit card message single form
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    Answered by lucieleclerc99 on August 22, 2015 at 05:23 PM

    The message we can see is "Transaction refuse because of an invalide argument. See additionnal error messages for details. Value of order description  element has been truncated".

    We change nothing, the forms was ok before.

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    JotForm Support

    Answered by Welvin on August 23, 2015 at 01:07 AM

    I have already replied to your first thread regarding this matter. Kindly check at https://www.jotform.com/answers/645528-Problem-with-Credit-Card-Payment-in-the-form-Paypal-Pro#1.

    Thanks