What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Accepting Credit Card Payment in the form

    Asked by winetours on August 22, 2015 at 08:30 PM
    As for the collecting credit card information on my Jotform, the payment tools that you have, does anyone of them just collect information without payment? We are a tour company and credit cards are held until 3 days prior to the tour date then they are charged, all entered manually in our Merchant Machine.. Many times, the customer will change the head count, cancel the tour, etc. but the credit card on file holds their reservation.
    Thank you, Debbie
    (951) 302-5981

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    JotForm Support

    Answered by Welvin on August 22, 2015 at 08:41 PM

    Yes, that is the "payment authorization" method only. Here's our guide for that:


    You may consider using Paypal Pro. 

    Again, we do not allow forms that would collect credit card information. We consider it as phishing which is against our terms of use. I understand the nature of your business, but our system is at risk if we continue to allow this type of form in our system. Please use the suggested payment authorization method. It allows you to collect credit card information and then charge it later to your dashboard, Paypal for example.