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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I see "404 - File or Directory not found" error message?

    Asked by bobkayaraya on August 22, 2015 at 11:16 PM

    hy, i am premium member...few days lately..i got .after i fill my form.. and i got EROR MESSAGE...like this


    404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.


    so..what is goin on...can you help me please.. ASAP

    Page URL:

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    JotForm Support

    Answered by ashwin_d on August 23, 2015 at 07:03 AM

    Hello bobkayaraya,

    I did check your webpage where you have embedded your form and it seems to work as expected. Your form is being displayed correctly. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if you have any trouble.

    We will wait for your response.

    Thank you!