What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    IWeb embedded Form not working on website

    Asked by rjm100 on August 23, 2015 at 12:30 PM

    I am using iWeb 3.0.4 to develop my website.  I have added an HTML Snippet to my website and copied & pasted the url of my JotForm Template.  I then published my website.  The website now resides on my computer only.  I can open the index file and see the website in Safari.  When I open the website, I see the my JotForm just as I should.  However, my form contains 'conditions' which requires the client to enter a password to see certain fields.  When I enter the password, nothing happens.

    When I use your 'Preview' button to try the form on your website, everything works fine.  I guess all that background to ask, "does my website have to reside on my actual domain server in order for conditions to work or should it work as described?"

    Thanks for any support you can provide.

    Randy 

    domain iweb
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    JotForm Support

    Answered by jonathan on August 23, 2015 at 05:04 PM

    Hi Randy,

    Can you please share to us the actual URL of your website where we can check and test the form used?

    I tried checking this website, but I could not find your form http://www.jotform.us/form/52155033975153 on it.

    We will be able to provide the proper suggestions once we know these information.

    Thanks.

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    Answered by rjm100 on August 23, 2015 at 07:43 PM
    Jonathan,
    Thanks so much for your response. I have not taken the website live yet. I will be replacing my old website at the end of the month and was trying to see if I could test it prior to taking it online. Is there a way to do that?
    Randy
    ...
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    JotForm Support

    Answered by jonathan on August 23, 2015 at 08:02 PM

    If I understand correctly, you wanted to embed the form on your offline website.

    But since the form needs to be online, I am sure you will not be able to do a test preview of the website offline and the form online.

    The form needs internet connection when you preview it or load it on your browser.

    The only means for you to do an offline test of the form is if you will use its source code and host it on your web server.

    BUT take note, that although using the source code will load the form in offline mode, it WILL still require to be ONLINE once the form needs to be submitted.

    Please let us know if you need further assistance.

     

    Regards,

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    Answered by rjm100 on August 23, 2015 at 10:42 PM
    Jonathan,
    Thank you again. Your response was perfectly in line with my intended question (although I'm not sure I explained myself very well). You answer make perfect sense now. From your preview button, the form appears to be working fine, so I'll just give it a quick test when I'm ready to go live.
    Thanks again for your time,
    Randy
    ...
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    JotForm Support

    Answered by BJoanna on August 24, 2015 at 03:52 AM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.