Having problem with SSL limits on Facebook embedded Form

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    RebelLegion
    Asked on August 23, 2015 at 05:38 PM

    This is a horrid way to provide answers to questions. Keeping all conversation on the same topic (SSL box) is much more efficient and provides more answers than forcing people to write a new question for the same problem.

    I am also having the problem with SSL limits. My form is on a Facebook page. Is that the reason it is being sent SSL even though I did not check the box? That kind of information would be useful in your Embed Form page.

    While I like your form setup your customer service is dismal and giving people warnings about limits that they are actively trying to avoid is not helping anyone. I'll find another service that isn't as hard to deal with.

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    jonathan
    Answered on August 23, 2015 at 05:46 PM

    This is a horrid way to provide answers to questions. Keeping all conversation on the same topic (SSL box) is much more efficient and provides more answers than forcing people to write a new question for the same problem

    I beg to disagree on this. Each user have different systems (OS, browsers, region/locations..), so while the topic maybe about a specific problem, the solution may differ in greater proportion.

    Having each user assigned to their own thread will allow us to dediate support to them and to the problem.

    --

    On to your concern..

    Our colleague had actually responded to your similar question thread here 

    http://www.jotform.com/answers/644189-Why-are-all-my-forms-sent-ssl

    Please let us know if issue persist on your side.