What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Prepopulate Field of Embedded Form is not working

    Asked by kodiak on August 23, 2015 at 07:18 PM

    I have posted a new HTML page on my website with the form embedded as a script as you suggested. On my end, the prepopulating works fine..but for some other users that are testing..the forms opens as normal but the prepopulating fails. Here are the links:




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    JotForm Support

    Answered by jonathan on August 23, 2015 at 07:28 PM

    I checked your form http://www.jotform.ca/form/52336975311254 and I think the issue has more to do with your account/username  kodiak  being already at Overlimit Status due to exceeded submission limits on SSL.

    You will need to resolve first the temporarily disabled account due to Overlimit Status.

    You can either wait for next month when the auto reset occurs to clear the subission count.

    Or upgrade to the higher plan to have expanded limits. Upgrading the subscription will immediately take effect and will reinstate the account and forms immediately also.

    You can upgrade using the upgrade button in the JotForm Pricing page.

    Hope this help. Let us know if you need further assistance.