What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error: Form ID is missing or irregular

    Asked by kadhijau on August 23, 2015 at 09:37 PM

    Hi there,

    I have following error on my clonning process

    Pls help

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    Answered by Boris on August 23, 2015 at 09:43 PM

    According to your screenshot, you have used an invalid form URL to clone the form. The URL you were trying to clone is only accessible by you, when you are editing the form.

    You must use a form URL that is accessible by other people, which is the one you can get by using the Preview button in the Form Builder, or by opening the Embed Form. The correct URL to the form you are trying to clone is:


    If you are trying to clone forms from your own account, you can also follow our guide on How to clone an existing form from your own account.

    I hope this helps. Please let us know if you need further assistance.

  • Profile Image

    Answered by kadhijau on August 23, 2015 at 10:38 PM

    Oh ok.

    Sorry for making simple mistake.

    It is ok now.

    Thank you Boris

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    JotForm Support

    Answered by ashwin_d on August 24, 2015 at 03:49 AM

    Hello kadhijau,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved. Do get back to us if you have any questions.

    Thank you!