Why is my thank you page showing up like this?

  • Profile Image
    victor
    Answered on August 24, 2015 at 09:20 AM

    Hi,

     

    I have just tried your form and I get the correct thank you page. If you are still hacing this issue, please let us know and we will be glad to assist you.

     

    Regards

     

    Victor M Larrea

  • Profile Image
    paperandlace
    Answered on August 24, 2015 at 06:16 PM

    Hi Victor,

    It's not the form that is the problem, it the page they get redirected to after the payment (the thank you page)

    Thanks!

  • Profile Image
    victor
    Answered on August 24, 2015 at 07:19 PM

    Hi,

    Yes I understand you were speaking about the thank you page. I have cloned your form and was able to get the correct thank you page as you can see in the screen shot.

    I will try to do some test and see if I can reproduce it in my end. If I find any thing I will let you know.

    Regards

    Victor M Larrea