Why is my thank you page showing up like this?

  • paperandlace
    Asked on August 24, 2015 at 4:54 AM

    Why is my thank you page showing up like this? Image 1 Screenshot 20

    Jotform Thread 646135 Screenshot
    Page URL: http://www.jotformpro.com/form/52019489247967
  • victor
    Replied on August 24, 2015 at 9:20 AM

    Hi,

     

    I have just tried your form and I get the correct thank you page. If you are still hacing this issue, please let us know and we will be glad to assist you.

     

    Regards

     

    Victor M Larrea

  • paperandlace
    Replied on August 24, 2015 at 6:16 PM

    Hi Victor,

    It's not the form that is the problem, it the page they get redirected to after the payment (the thank you page)

    Thanks!

  • victor
    Replied on August 24, 2015 at 7:19 PM

    Hi,

    Yes I understand you were speaking about the thank you page. I have cloned your form and was able to get the correct thank you page as you can see in the screen shot.

    Why is my thank you page showing up like this? Image 1 Screenshot 20

    I will try to do some test and see if I can reproduce it in my end. If I find any thing I will let you know.

    Regards

    Victor M Larrea