What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receving email notifications

    Asked by lukasz_draminski on August 24, 2015 at 06:07 AM

    Hi, I have no email with notification, why? 

    problem email notification email
  • Profile Image
    JotForm Support

    Answered by Kiran on August 24, 2015 at 11:06 AM

    Are you referring to your recent edited form titled "VII W-M DNI USG, 9-11.X.2015, Olsztyn". I see that the notifier is being sent to mateusz*******@gmail.com successfully from our end.

    If you are still not receiving the notifier emails from your JotForm, Please refer to the guide below that can help you in troubleshooting certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    If you are referring to some other JotForm, please let us know. We will be happy to help.

    Thank you!