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  • Profile Image

    Zero entered inside of number field is not shown in PDF report

    Asked by PRIMECALLCOLOMBIA on August 24, 2015 at 10:29 AM

    Hi,

     

    I usually use the PDF tool for send information to my customers and it is easy and useful but I just realize that something is going wrong; When my customers write a 0 (zero) over some space IT IS NOT SHOWED IN THE PDF'S FORM.

    I put a screenprint as example. I am waiting for your reply, thanks!

    Page URL:
    http://www.jotformpro.com/form/51695036873969

    Screenshot
    zero value field PDF report
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 24, 2015 at 01:03 PM

    Sorry for inconvenience this may caused you. 

    I have cloned your form and tested my cloned form and I was able to reproduce mentioned issue. Mentioned fields that are not showing inside of PDF report are Number fields and it seems that if zero is entered it is not shown in PDF report. It seem that zero is equal to empty field. 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

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    JotForm Support

    Answered by alp_deniz on August 25, 2015 at 01:26 AM

    Hello,

    The bug has been identified and fixed. Thank you very much for alerting us.

    Kind regards