What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Has Jotform website blocked our IP address?

    Asked by SabreInsurance on August 24, 2015 at 10:49 AM

    Hello,

    We are having trouble viewing the Jotform website and logging into our account. It appears we are being blocked as I tried the website in a different office and this works fine.

    The actual form looks very strange to me with items not correctly aligned and conditions missing (showing content that should be hidden):

    http://sabre.co.uk/claims/make-a-claim-form/

    Can you please advise and confirm if this is an issue only we are seeing.

    Thanks 

    Page URL:
    http://sabre.co.uk/claims/make-a-claim-form/

    Screenshot
    JotForm JotForm website office hidden different
  • Profile Image

    Answered by SabreInsurance on August 24, 2015 at 11:03 AM

    I see this has already been asked / discussed and could be a css issue? I will check here and other posts for a solution. This is far from ideal!

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    JotForm Support

    Answered by BJoanna on August 24, 2015 at 01:28 PM

    Sorry for inconvenience this may caused you. 

    Please use the following link http://www.jotform.com/?noCDN=true 

    I will also escalate this issue to our developers and we will inform you via this thread once this issue is resolved.