What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Am I receiving spam?

    Asked by Free4good4 on December 27, 2011 at 11:33 AM

    I just got an email with Google_DNS.png in it. When I  click on it, it takes me to a speed test Icon. I am not sure what i need to do if anything but I do believe this is spam. If not please let me know what it is, and if thats what it is please let me know.

  • Profile Image

    Answered by fxr on December 27, 2011 at 06:49 PM

    It does sound like it could be a spam submission, or possibly a user uploaded the wrong image file?

    I havent been able to find the full submission in your forms to have a quick look at it.

    Did you delete it? If not, could you please provide us with the form ID/URL so that we can easier find it?

     

    thanks.

  • Profile Image

    Answered by Free4good4 on December 28, 2011 at 01:22 PM

    http://www.jotform.com/submissions/13453013887? This is the submission I recieved and in the email it had Google_DNS.png as a clickable link

  • Profile Image

    Answered by fxr on December 28, 2011 at 06:57 PM

    I dont see a submission with that image attached to it.

    I think its best we just monitor this issue for now. If it happens again let us know. 

    Your form is doesnt require a lot of input from its users so it is possible it could be open to abuse. I would recommend setting your VIN# to required (if at possible) on the form in question, it may help prevent issues like this going forward.