I cannot reset my password - this is my second time to ask for help thru this support channel

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    steve 
    Asked on August 24, 2015 at 12:19 PM

    I have requested a password reset about 8 times - no email. I tried to just make a new account - but i cannot because my email has already been used - that is true because i used it.

    please get to me asap - ty

    SB

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    victor
    Answered on August 24, 2015 at 12:37 PM

    Hello Steve,

     

    Sorry for not responding your other post. Before I modify your password, can you please confirm your username.

     

    Regards

    Victor M Larrea