What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to Create 1 form with 2 donation options

    Asked by issueassociation on August 24, 2015 at 12:25 PM

    Hi Guy's

     

    I have some issue adding multiple choice in my donation form. I can't get it to work following carrefully the step by step process. Since this tread is quite old, can someone confirm that it's still working.

    I'm tryng to achieve this with stripe as well maybe it's the issue ?

    Here my form http://www.jotformeu.com/form/52353345095354

     

    Thanks in advance for your help.

     

    Luc

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    JotForm Support

    Answered by BJoanna on August 24, 2015 at 12:40 PM

    Unfortunately, the payment option Donation is allowed only once.

    Unlike the Products which can be multiple items, a Donation type of payment is configured to be only one.

    Instead you can create a multiple-payment form. Inside of this article you can find out how to do it: http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by Luc on August 24, 2015 at 01:06 PM

    Hello, 

    bassically I need to have the option for one off donation with the amount at the discretion of the user and the option of choosing a recurring donation on a mostly bases ideally the user can set the amount as well. 

    Is this achievable ?

     

    thanks

     

    Luc

     

  • Profile Image
    JotForm Support

    Answered by BJoanna on August 24, 2015 at 03:06 PM

    In this case, you have to create two forms. One for subscription and one for donation. Then you can combine the two in a single form and let users select the type of payment they want.

    Inside of this guide you can you can find out how to create a multiple-payment form:

    http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form 

    Considering that subscription (recurring) payment form can not accept custom donation, possible workaround would be to edit the recurring payments manually through the source code edits and have it subscribe for the custom values as well. 

    You can hire a developer, if you do not know how to do it yourself, since we do not help with such things.

    Hope this will help. Let us know if you need further assistance.