What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It is taking forever for forms to load

    Asked by drakeladue on August 24, 2015 at 12:54 PM

    What is going on this morning, it is taking forever for forms to load!!! What is going on heres the form 

    <script type="text/javascript" src="//form.jotformpro.com/jsform/52324154518956"></script>

    loading
  • Profile Image
    JotForm Support

    Answered by Welvin on August 24, 2015 at 02:54 PM

    This is probably related to the length and the number of configurable list widget in the form. I have now forwarded this thread to our developers so they can further check and advise us of this matter. If there are updates, you should know it in this thread.

    Thanks

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    JotForm Support

    Answered by TitusN on September 11, 2015 at 03:52 AM

    Hello, 

    We took a look at your form - there's nothing programatically wrong with it - its just that you have 70 configurable list widgets. 

    This is one of our heaviest widgets because it packs a lot of features - it was actually designed to shorten forms by design; dynamically introducing new fields and field types on the fly  - it behaves much like a form within a form. 

    So if you have a fair number of configurable list widgets on your form, lag should be expected as your browser pours through each widget code and loads resources in succession

    ~

    We would advice that you consider scaling down your form design, or splitting your form into multiple forms (which can later be automatically linked through the Thank You URL). 

    We're happy to help - please let us know what you wanted to accomplish in a nutshell - and we'll offer efficient alternatives/designs that you might consider. 

    Thanks - and we look forward to your response.