Why is the "Create Form" button not active for my sub account?

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    Jdlc
    Asked on August 24, 2015 at 01:45 PM

    The parent account created a sub account form and shared all of the forms, which I see, but the "Create Form" button is not active.  I need to be able to create new forms for the parent account.  Why is the "Create Form" button not working?

     

    Thank you,

     

    JD

  • Profile Image
    BJoanna
    Answered on August 24, 2015 at 03:53 PM

    Please try to click on the folder under "Shared With You". After clicking on it, the "Create Form" button should be enabled.

    Hope this will help. Let us know if you need further assistance.