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    How can I display the complete URL of an uploaded file in the notification?

    Asked by TFormation on August 24, 2015 at 02:03 PM

    I've created a form that is intended to submit form data to an online to-do list. When I include an uploaded file in a form submission, the notification email includes a hyperlink to the file. My to-do list strips the hyperlink. It has the ability to display live links, but it must arrive in the full URL format for this software to see it as such (http://www.etc.com).

    Is there a way to code the notification email so that it can display the complete url for an uploaded file rather than just linked text?



    Page URL:

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    Answered by Ben on August 24, 2015 at 04:10 PM

    I took a look at your form and it seems to be using HTML format and that everything is set for it to show the link in the email.

    I presume - after looking at the screenshot above and the email logs, that the issue was present at an earlier time when you have a text only email notification and that it is now working properly for you.

    Do let us know however if that is not the case and we would be happy to assist you with this.

    Now since you say that you are using your own software as well, I would like to suggest to check out the following - WebHooks.

    Webhooks are basically quick way of sending data to some web node, which will allow you to quickly and simply get all of the data that is required for your software to work.

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    Answered by TFormation on August 27, 2015 at 05:26 AM

    Thanks. I'll look into WebHooks and see if I can do something with that.

    It seems, though, that you misunderstood what I'm asking. The HTML links do work, that isn't in dispute.

    The problem that I have is that the 'to-do list' that I'm using strips hyperlinks UNLESS the entire URL is written out in full.

    As it stands, the JotForm sends hyperlinked text. I'm wondering if it is possible for the link to actually display the full URL of the uploaded file (ex: http://www.jotform.com/uploads/TFormation/form_files/4.%20jacob.jpg) instead of inserting a hidden hyperlink in the text name of the file.

    -OR- can the notification send the upload as an attachment rather than a link?


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    JotForm Support

    Answered by Welvin on August 27, 2015 at 10:20 AM

    The only way I've found out is that you have to use the Text Email Format instead of the default HTML. In your notifier settings, click "Use Text Email":


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    Answered by TFormation on August 28, 2015 at 10:43 AM

    Perfect. That works exactly the way I need. Thank you!

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    JotForm Support

    Answered by Welvin on August 28, 2015 at 12:07 PM

    You're welcome.

    Please contact us again if we can help in any way.