How can I display the complete URL of an uploaded file in the notification?

  • TFormation
    Asked on August 24, 2015 at 2:03 PM

    I've created a form that is intended to submit form data to an online to-do list. When I include an uploaded file in a form submission, the notification email includes a hyperlink to the file. My to-do list strips the hyperlink. It has the ability to display live links, but it must arrive in the full URL format for this software to see it as such (http://www.etc.com).

    Is there a way to code the notification email so that it can display the complete url for an uploaded file rather than just linked text?

     

    Thanks.

    Jotform Thread 646503 Screenshot
  • Ben
    Replied on August 24, 2015 at 4:10 PM

    I took a look at your form and it seems to be using HTML format and that everything is set for it to show the link in the email.

    I presume - after looking at the screenshot above and the email logs, that the issue was present at an earlier time when you have a text only email notification and that it is now working properly for you.

    Do let us know however if that is not the case and we would be happy to assist you with this.

    Now since you say that you are using your own software as well, I would like to suggest to check out the following - WebHooks.

    Webhooks are basically quick way of sending data to some web node, which will allow you to quickly and simply get all of the data that is required for your software to work.

  • TFormation
    Replied on August 27, 2015 at 5:26 AM

    Thanks. I'll look into WebHooks and see if I can do something with that.

    It seems, though, that you misunderstood what I'm asking. The HTML links do work, that isn't in dispute.

    The problem that I have is that the 'to-do list' that I'm using strips hyperlinks UNLESS the entire URL is written out in full.

    As it stands, the JotForm sends hyperlinked text. I'm wondering if it is possible for the link to actually display the full URL of the uploaded file (ex: http://www.jotform.com/uploads/TFormation/form_files/4.%20jacob.jpg) instead of inserting a hidden hyperlink in the text name of the file.

    -OR- can the notification send the upload as an attachment rather than a link?

    Thanks.

  • Welvin Support Team Lead
    Replied on August 27, 2015 at 10:20 AM

    The only way I've found out is that you have to use the Text Email Format instead of the default HTML. In your notifier settings, click "Use Text Email":

    How can I display the complete URL of an uploaded file in the notification? Image 1 Screenshot 20

    Thanks

  • TFormation
    Replied on August 28, 2015 at 10:43 AM

    Perfect. That works exactly the way I need. Thank you!

  • Welvin Support Team Lead
    Replied on August 28, 2015 at 12:07 PM

    You're welcome.

    Please contact us again if we can help in any way.

    Thanks