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    How can I get a full copy of the submission with the signature and our terms of use?

    Asked by crystalclearimages4u on August 24, 2015 at 03:22 PM

    I have a client requesting a copy of their signed contract. It seems that I am only able to get a copy of their signature and fill in the blank boxes, and none of the text fields of my terms and conditions show up on there. Is there a way I can get a full copy of the document that my client signed showing my terms and conditions?


    Thank you,

    Crystal Stall

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    Answered by gpamn on August 24, 2015 at 03:32 PM

    On the main page where you see the entire list of your forms, select the form you want.

    On the far right select "More" and then "View Submissions".  

    Find the submission for that person

    Choose either "Print" or "Get PDF" which includes all their answers and their signature.

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    Answered by crystalclearimages4u on August 24, 2015 at 03:34 PM

    Yes, however that does not show any text areas (where I lay out the terms and conditions).

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    Answered by gpamn on August 24, 2015 at 03:40 PM

    Try this:


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    Answered by Ben on August 24, 2015 at 06:06 PM

    Yes, that is the good guide given by gpamn to see how to set this up. This is the link version of the same: How to show headers or text for contracts/terms/agreements in the PDF format of a submission

    There is another guide that is very good as well, depending on what your preferences are Crystal, which is shown here: How to print a form exactly as it is when viewed, but with the user entered data?

    The benefit of the first link is that the way you set it up is the same way that will be available for you while printing, while getting the PDF report(s) and while attaching the PDF to the email notification or simply including the link to the PDF for your customers to access directly from the email.

    The second guide will however show you how you can print your form with all the data from the form as your users would see, but requires you to manually create it every time.

    If you happen to have any further questions or need any assistance do let us know and we would be happy to assist.