The "captcha-word" is not generated automatically.

  • Aktecweb2
    Asked on August 25, 2015 at 5:09 AM

    Dear Support,

    I made again a mulitlanguage form and now it works almost good. I made the form with the combination "Jotform-Windows10 and Webplus X8".

    Only the "captcha-word" is not generated automatically.

    What dit I do wrong?

    I made a small site to show the problem.

    See: http://www.aktec.nl

    Kind regards.

  • Sammy
    Replied on August 25, 2015 at 5:56 AM

    I have checked the iframe version on my end and its showing clearly, I have cleared your form cache, kindly clear your browser cache then check it again

    The captcha word is not generated automatically Screenshot 20

  • Jacobus
    Replied on August 25, 2015 at 6:11 AM

     

    Thank you for your answer.

     

    I cleaned my browser cache, but the “captcha-word” is stil not generate automatically.

    Kind regards

  • Sammy
    Replied on August 25, 2015 at 6:25 AM

    Kindly test with the other alternative captchas.

    On what browser are you experiencing the issue, I did the test on FF40, all the pages showed the image

  • Aktecweb2
    Replied on August 25, 2015 at 6:45 AM
    Thank you for your answer.
    I cleaned my browser cache, but the “captcha-word” is stil not generate automatically.
    Kind regards, Koos

    Van: JotForm Support Forum [mailto:noreply@jotform.com]
    Verzonden: dinsdag 25 augustus 2015 11:55
    Aan: info@aktecweb.nl
    ...
  • Sammy
    Replied on August 25, 2015 at 8:17 AM

    Could you try loading the form on Firefox browser and see if the issue still persists

  • Jacobus
    Replied on August 25, 2015 at 9:36 AM

    The issue still persist when i load the form in the Firefox browser.

  • Aktecweb2
    Replied on August 25, 2015 at 9:45 AM
    I loaded the form on Firefox browser and the issue still persist.

    Van: JotForm Support Forum [mailto:noreply@jotform.com]
    Verzonden: dinsdag 25 augustus 2015 14:16
    Aan: info@aktecweb.nl
    ...
  • David JotForm Support
    Replied on August 25, 2015 at 11:59 AM

    The captcha and re-captcha both displayed properly in the iFrame embed pages but did not in the source embed page.  Try from a network other than the one you are currently connected to.  Your network may be blocking our widgets server or something of that nature.