- JotForm SupportKiranAnswered on August 25, 2015 at 09:28 AM
I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I see that your JotForm is made in French and our language translation tool is not updated to scan some languages such as Arabic, French, etc. So, the forms made in these languages are automatically suspended. To avoid the automatic suspension on such forms, we recommend you to build your forms in English and then use our language translation tool to display it in French by default. Please refer to the following thread that can help you with this.
I've activated your account and you should be able to login to your account and see your JotForms. Sorry for the inconvenience this may have caused you. Let us know if you need any further assistance.
- gdataafricaAnswered on August 25, 2015 at 10:22 AM
Hi. It works now. Thank you. I will use your tool instead. It's easier for me anyway.
Thanks a lot for your help.
- JotForm SupportKiranAnswered on August 25, 2015 at 11:34 AM
Great!! Glad to see that the issue is now resolved for you. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.
Thank you for using JotForm!!