What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how long will it take for the service to be activated ?

    Asked by Shilon on December 28, 2011 at 01:18 AM

    i have upgraded to premium account. (paypal)

    how long will it take for the service to be activated ?

    Eyal.

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    JotForm Support

    Answered by idarktech on December 28, 2011 at 01:24 AM

    Hi Eyal,

    I have checked your account and it's already Premium. Please log out and log back in to view the changes on your submission quotas. 

    Thank you so much for subscribing JotForm and have a great holiday seasons!

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    Answered by Shilon on December 28, 2011 at 01:30 AM

    Thank you.

    one more thing...

    before the upgrade, i have used 76 submissions.

    after the upgrade, it says: 76 of 1000 used.

    i'v thought that i'm getting a 1000 more... 

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    JotForm Support

    Answered by idarktech on December 28, 2011 at 01:43 AM

    Premium is limited up to 1,000 Submissions per month. For all users, submissions quota will automatically reset to zero (0) every first day of the following month, for example next reset will be on January 01, 2012.

    Please let us know if you have further questions. Thank you so much!

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    Answered by Shilon on December 28, 2011 at 01:44 AM

    Got it.

    ThanX :)