What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I assign Inbound Lead Queue as lead owner vs owner of the account for Salesforce integration?

    Asked by samspar on August 25, 2015 at 10:28 AM

    We have a Jotform that is creating a new lead in Salesforce but it always assigns the owner of our Jotform account to the lead and thus prevents the lead from entering our lead rotator.  We want to assign the lead as Inbound Lead Queue so that it can be Round Robined.  

     

     

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    JotForm Support Manager

    Answered by Jeanette on August 25, 2015 at 01:24 PM

    I see what you mean, the leads will be always assigned to the owner of the Jotform/salesforce account and there is no way to make this change from our current integration.

     

    However, you can always select the lead and change the owner and even add it to a queue so it will be round robined.