- JotForm SupportKiranAnswered on August 25, 2015 at 11:18 AM
It seems that your account is still having guest status. It is required to register a register a free account so that you will be provided with a username of your choice and the subscription is linked with the username. Please register a free account at http://www.jotform.com/signup/ and then upgrade your account from our pricing page while you are logged into your JotForm account.
Hope this information helps.