What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Save and continue later for previous users?

    Asked by sbufsaweb on August 25, 2015 at 11:32 AM

    I already have name and email fields in my form, if I add the save and continue later feature, will those users be able to log in and update their info? Also, will we receive a notification when someone updates their submission? Finally, will updated entries be overwritten in the spreadsheet?

  • Profile Image
    JotForm Support

    Answered by Charlie on August 25, 2015 at 01:29 PM


    I assume you are referring to this guide: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later?

    Using that guide, your users will have a session ID based from the email they entered, they can use a different computer or a browser and they will still be able to access the progress saved in their form. 

    If what you meant by update their submission is using the edit link, then the answer is yes, as long as you have setup your email notifications properly.

    If you have integrated the form in Google Spreadsheet, then the answer is yes, the submissions in your spreadsheet should be updated when the submission was edited and resubmitted.


    Do let us know if you need more information on this.