What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Ticket limit using PayPal?

    Asked by cpgearhart on August 25, 2015 at 12:15 PM

    I'm using JotForm with PayPal payments integrated to sell show tickets. I need to put a limit on how many tickets are available for each show, as to not oversell seating. Is this possible through JF???

    Page URL:
    http://www.enchantedprincessball.com/schedule/

    ticket JotForm integrated using jotform how
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    JotForm Support

    Answered by david on August 25, 2015 at 02:20 PM

    Hi,

    This is indeed possible using either the quantity gift registry widget:

    http://widgets.jotform.com/widget/quantity_gift_registry

    Or the inventory widget:

    http://widgets.jotform.com/widget/inventory

    Both allow you to set certain quantities of available tickets that decrease each time one is purchased.

    You would then setup a calculation to collect the values from the widgets.  Here is an example of another user who required a similar setup:

    http://www.jotform.com/answers/499961-How-to-have-Inventory-and-Payment-JotForm

    If you have any questions regarding this setup, let us know and we will be happy to help.

  • Profile Image

    Answered by cpgearhart on August 26, 2015 at 06:40 PM

    Thank you! Is there a way to keep the count hidden, so just the seller can see tickets available? Is there a "sold out" status when tix are gone?

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    JotForm Support

    Answered by Chriistian on August 26, 2015 at 09:13 PM

    Hi, 

     

    For the Investory widget, it has an option that allows you to hide the available quantity label of your product. See screenshot below.

     

    For the Quantity Gift Registry, we will need to add a custom CSS code in the widget for it to hide the available quantity left. 

     

    For both widget if the count is hidden and the items available quantity is 0 (or soldout) it just disables the field. No sold out label is displayed.

     

    Do let us know if you need further assistance.

     

    Regards.

     

  • Profile Image

    Answered by cpgearhart on August 30, 2015 at 01:33 AM

    Sweet, I have it setup now and tested it. How do I see the remaining quantity? Is there a way to generate a report? Also, I tested it out and bought a ticket, but the qty still says 250, instead of 249...

  • Profile Image

    Answered by Shadae on August 30, 2015 at 08:40 AM

    Hi cpgearhart,

    Once the quantity is hidden, you would not be able to see the remaining quantity.

    The amount entered in the wizard, does not change based on the amount of submissions made, as this amount represents how much is available in total:

    If you place the amount available at 250 and receive 50 submissions and then change it to 200, only 150 slots will be left available.

    If you choose to show the quantity, you would be able to see the amount of tickets left available:

    It is not possible to generate a report regarding the amount of seats remaining, however you can generate for example and Excel document to see the amounts sold. You can also create a Visual Report of your forms data.

    Please also view our reports guides: https://www.jotform.com/help/chapter-6-Reports 

    Please inform us if you need further assistance.