What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    New templates

    Asked by jameshailes on August 25, 2015 at 03:27 PM

    Just thought I'd update my form and wish I hadn't touched it.

    All the new form templates are much slower loading. The one I've just put up loads the top few cm then struggles to draw the rest down the line. And there's the small matter of the hideous Jotform logos on all the forms. Surely paid accounts don't have to advertise Jotform on their forms do they?

    new form JotForm all then
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    JotForm Support Manager

    Answered by Jeanette on August 25, 2015 at 06:11 PM

    I've checked your form https://www.jotform.com/30423827174351 and I don't see anywhere any Jotform logo, in fact, this is not a crippleware with hidden ads on it,  not even for free accounts.

    Please give us more detail about this issue, you can post an image here in order to indicate us the problem and we will gladly assist you.

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

     

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    Answered by jameshailes on August 26, 2015 at 02:09 AM

    Hi Jeanette, thanks for your speedy reply. I've managed to sort this logo issue out now, my issue not yours.

    The new form designs are very nice (I hadn't freshened up my form for years) so very pleased at progress.

    The only issue I'm still having trouble with is slower load times than my previous basic form.

    When the form loads it's slower than the page load and you'll notice the page jumps a little on full load. I used to embed on the Wordpress page but now I'm using an Iframe and it doesn't seem to make much difference.

    http://kentkidsparties.co.uk/make-a-booking