What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Closed form message

    Asked by promotesmallbiz on August 25, 2015 at 03:54 PM

    I got a message saying my form is closed.  One form that has 113 submissions is old and no longer used - how do I export the info and delete?

    The other I moved to another account

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    JotForm Support

    Answered by Welvin on August 25, 2015 at 06:27 PM

    Here's how you can export your form submissions to excel: http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel. But doing so won't reset your limit. Only our system can do that which is scheduled every first day of each month.

    But I checked your account and you have upgraded it to Bronze Plan so I think you are all set now.

    Let us know if you need further help.