Closed form message

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    promotesmallbiz
    Asked on August 25, 2015 at 03:54 PM

    I got a message saying my form is closed.  One form that has 113 submissions is old and no longer used - how do I export the info and delete?

    The other I moved to another account

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    Welvin
    Answered on August 25, 2015 at 06:27 PM

    Here's how you can export your form submissions to excel: http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel. But doing so won't reset your limit. Only our system can do that which is scheduled every first day of each month.

    But I checked your account and you have upgraded it to Bronze Plan so I think you are all set now.

    Let us know if you need further help.

    Thanks