What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by peteblews on December 28, 2011 at 11:02 AM

    Paid for a premium account. Why does my profile keep showing a free account. Also, can I change my user name.

  • Profile Image

    Answered by AtacanC on December 28, 2011 at 11:32 AM

    First off, thanks for your interest in our service. I've just checked your account and it has been successfully upgraded to premium. Please try to re-login.