What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    As a web developer, can I use a premium account to build forms for multiple clients?

    Asked by Dean Hill on December 28, 2011 at 11:19 AM

    I build web sites for folks and often, they would like a form or two. Most of the time, the client's hosting service has a form builder, but I would like a better way of doing it, short of doing the programming myself. Also, I'm fascinated with the idea of building some form of payment into your forms, because I'm currently working with a non-profit that has a "donate" paypal button and would love to incorporate the entire payment form in their own site.

    My question is, can I set up a premium account for myself (or web business) and then use that to build forms for my individual clients, most of whom are small businesses with limited budgets?

    As an alternative, of course, I could have each client set up their own individual free account, but that would be a big nuisance, since most of them are not computer savvy, let alone web savvy. :-)


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    Answered by AtacanC on December 28, 2011 at 03:35 PM

    Hi Dean,

    First off, thanks for your interest in our service. Yes, you can set up a premium account for yourself (or web business) and then use that to build forms for your individual clients. It would be a lot easier for you to manage and update the forms from a single account.

    If you have further questions, feel free to contact us.

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    Answered by carrion4judge on January 30, 2012 at 08:20 PM

    As an addon for this question, is it possible to gove the client we create the form for a sub account login for them to look at statistics and reports etc without viewing other forms for other clients?

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    JotForm Support

    Answered by idarktech on January 30, 2012 at 10:36 PM



    Sub account login isn't possible with JotForm. But, you can share form submissions to your clients by allowing submissions page viewable to public. This way they can view, download or export shared submissions reports. Please check the screen below to learn how:

    1. Select the form and Click Submissions.

    2. On the Submissins Page, click the Gear Icon.

    3. Enable "Make This Page Public"

    4. Enter your Page Password (only client with password can proceed to your form's submissions page)

    5. Get your Submissions Page link

    6. Share!


    You can check my sample submissions here, and then check below to export submissions to Excel or CSV Files. https://www.jotform.com/submissions/20181507588?

    Password: test

    Please let us know if you have further questions with regards to this. Thank you for using JotForm.