JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and it is in Free Plan. Are you planning to upgrade your account to Bronze Paid Plan? If so, Bronze Paid Plan cost $19 per month. You can also avail the Bronze Plan on yearly or bi-yearly basis which cost $159 per year, $269 per 2 years. You can learn more about our pricing on this page: Pricing.
Do let us know if you have further questions or concern.