Submission Emails are not receiving

  • astrororo
    Asked on August 26, 2015 at 4:15 AM

    Hi,

    I sent you a mail yesterday to let you know that my forms weren't reaching my email box anymore for the passed couple of days. I've received no reply. Please react and let me know what to do to fix the problem.

    Regards,

    Roland Legrand

    www.ablas-astrology.com 

  • mert JotForm UI Developer
    Replied on August 26, 2015 at 4:31 AM

    Hi Roland,

    I fixed the issue. Your mail adress were in bounce list. From now on, you will get emails from notifications.

     

    To prevent recurrence, I suggest you to follow THESE STEPS, while setting up notifications.

     

    Thanks for your understanding.