Unable to receive email notifications

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    Jan
    Answered on August 26, 2015 at 10:31 AM

    Are you referring to the email notifications? I checked your form and found out that in order for you to receive the email notification, there is a condition:

    Is this condition really needed? I believe the condition is not related to your goal. The condition means that the email should start with first name and last name. If this condition is not met, then the email notification will not be sent.

    Also, the email notification is not configured properly. Please put a sender name so that the email will not be marked as a spam by some email provider. Please check this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Let us know if you have any questions. Thank you.