What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My submissions are being received by my jotform inbox, but they are not appearing in the folder I've integrated in Google Drive. Please help.

    Asked by nikoleabate on August 26, 2015 at 09:33 AM
    Page URL:
    http://form.jotform.us/form/43484746566165

    Submissions JotForm integrated inbox
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    JotForm Support

    (Private)

    Answered by Kiran on August 26, 2015 at 11:05 AM

    I've tried integrating Google Drive to one of my forms and it seems to be working fine. Could you try removing the integration and re-integrate Google Drive to see if that works.

    You can go to the Google Drive integration from Integrations to remove the existing integration as shown below :

    Let us know if the issue still persists. We will be happy to take a look again.

    Thank you!