What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Payment" field not exporting.

    Asked by altpress on September 20, 2010 at 02:27 PM

    This was working last week, but when we attempt to export our subscriotion form to Excel or CSV, the Payment column is now missing.  This is pretty urgent!

    - Marc

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    JotForm Founder

    Answered by aytekin on September 20, 2010 at 02:59 PM

    We are looking into this. We should have it fixed by tomorrow.

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    JotForm Founder

    Answered by aytekin on September 21, 2010 at 07:56 AM

    This bug is now official crushed. :) Thank you for your patience.