What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to login my username but it is not recognizing my email.

    Asked by Julie  on August 26, 2015 at 12:24 PM
    email
  • Profile Image

    Answered by victor on August 26, 2015 at 01:31 PM

    Hi,

    I have just verified your email. It seems that it is correct and your account is active. Could you please indicate exactly what is the problem? I am guessing you are trying to reset your password. If so, could you please indicate what username you are using, for us verify.

    Regards

    Victor M Larrea