I am trying to login my username but it is not recognizing my email.

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    Julie 
    Asked on August 26, 2015 at 12:24 PM
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    victor
    Answered on August 26, 2015 at 01:31 PM

    Hi,

    I have just verified your email. It seems that it is correct and your account is active. Could you please indicate exactly what is the problem? I am guessing you are trying to reset your password. If so, could you please indicate what username you are using, for us verify.

    Regards

    Victor M Larrea