Not getting email notifications and autoresponder.

JotForm team,

We are not getting notifications/autoresponders from any of our forms when sent to our @NGHS.com accounts. Our IT director cannot determine the cause on our end. Would a JotForm support specialist be able to connect with our IT specialist on a phone call to see where the email transfer is failing? Thank you!

Example: http://form.jotformpro.com/form/52374029699972

I would like to apologize for the inconvenience this have caused you. Can you provide us the email address(es) where you weren't able to receive email alerts, please?

For now, I would recommend you to follow the instructions on these guides: 

How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

Whitelisting-JotMails-IP-Addresses

Once you've done the instructions on those guide, please do let us know so we can further assist you. Thank you.