My form is cut off on my site

  • muuv
    Asked on August 26, 2015 at 2:11 PM

    I use JotForm to make event registration pages online, and for some reason the form is cut off on my site (this is a new problem). When a user selects a payment option, the submit button dissapears and seems to be lost below the frame of the form. (see image below). I am using the iframe code to embed. Can you help?

     

    My form is cut off on my site Image 1 Screenshot 20

    Here it is without the payment option selected:

     

     

    Page URL: http://meetupuppervalley.com/registration-train.html
  • David JotForm Support Manager
    Replied on August 26, 2015 at 3:44 PM

    I will recommend you to do the following:

    1) Remove the current embedded code

    2) Ge a fresh Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    3) Paste the obtained code in a text editor like the WordPad, you will notice two parts of code, delete the script part, just leave the Iframe part:

    My form is cut off on my site Image 1 Screenshot 30

    4) On the Iframe parte, set the scrolling property to 'yes':

    My form is cut off on my site Image 2 Screenshot 41

    5) Now copy and embed the code in your site.

    Let us know if you need more help, we will be glad to assist you.

  • muuv
    Replied on August 26, 2015 at 3:45 PM
    Thank you for contacting Meet Up-Upper Valley (MUUV pronounced 'Move' for short) at the Hanover Area Chamber of Commerce (HACC). We will respond to your email, but if you need immediate assistance, please call the HACC office at 603-643-3115 or stop by the HACC office located at 53 S Main Street Suite 208 Hanover NH 03755. Office hours are: Monday - Friday 9 a.m. to 4 p.m.
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